These terms and conditions apply to the use of this Website, fartbrush.com, and by accessing fartbrush.com and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this Website (fartbrush.com.)
Before you place an order, if you have any questions relating to these terms and conditions, please contact our Customer Service team by email info@twinklers.com
These terms and conditions will apply to all orders for fartbrush, twinklers or b*brite products which are being delivered within the UK. If your order is for delivery outside of the UK, please refer to our International Terms and Conditions or contact our customer service team.
Terms and Conditions
1. Online Store Terms
1.1. By agreeing to these terms and conditions, you confirm that you are at least 18 years old or have the consent of a legal guardian to make a purchase.
1.2. You must provide accurate and complete information when placing an order through our website, fartbrush.com.
1.3. All products purchased through our online store, fartbrush.com, are for personal use only and must not be resold or distributed without our prior written consent.
1.4. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Pricing and Payment
2.1. All prices listed on our website, fartbrush.com, are in GBP (Great British Pound) and inclusive of applicable taxes, unless otherwise stated.
2.2. We accept various payment methods, including credit cards, debit cards, and online payment platforms. Payment must be made in full at the time of purchase.
2.3. We reserve the right to change prices and payment methods at any time without prior notice.
3. Shipping and Delivery
3.1. We offer shipping within the United Kingdom. Additional charges may apply for certain areas.
3.2. We aim to dispatch orders within 2-4 business days from the date of purchase. However, delivery times may vary depending on the shipping method and location.
3.3. We are not responsible for any delays or damages caused by the shipping carrier or any other circumstances beyond our control.
4. Returns and Refunds
4.1. If you are not satisfied with your purchase, you may return the product(s) within 30 days from the date of delivery, provided they are unused and in their original condition and packaging.
4.2. To initiate a return, please contact our customer service team and provide the necessary details.
4.3. Refunds will be processed within 5-10 business days after we receive the returned product(s). Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to a defect or error on our part.
4.4 If your product develops a manufacturing fault within 30 days of purchase, please return with proof of purchase and we’ll exchange or refund it.
4.5 Twinklers products come with a 12-month warranty as standard. Please get in touch if your item is faulty to initiate your return or refund process.
Email us on sales@twinklers.com
None of the above exclusions affect your statutory rights, in particular your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
5. Intellectual Property
5.1. All intellectual property rights, including trademarks and copyrights, displayed on our website are the property of Twinklers Limited or their respective owners.
5.2. You are prohibited from using, reproducing, or distributing any content from our website or social media pages without our prior written consent.
6. Limitation of Liability
6.1. Twinklers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or products.
6.2. We do not guarantee the accuracy, completeness, or reliability of any information or content on our website.
7. Governing Law
7.1. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
7.2. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By using this website and making a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions.
